Customer Reviews
Find out what our customers think about our service by reading some of our reviews below.
Please feel free to leave your own reviews either on Google or Facebook.
Brilliant service, nothing too much trouble. 100% recommend 👌🏻
Thank you very much for a really prompt service. Many thanks to the delivery driver who was kind enough to put the goods near to the area where we are going to work we will definitely using you again. Yours Jeff & Liz Harris.
Excellent, friendly service with a large product range of great quality and price.
Ordered for delivery at 10pm last night and my door was being knocked at 9.15 this morning. Deliver driver was very helpful and courteous. First time using the deliver and I can’t rate highly enough.
100%% Brilliant service and free delivery!
100%% Recommended...absolutely brilliant, great local family run business, use them a few times a week.
Used the website for my first online order from CTS on Friday. Easy site to use and the delivery turned up the same day! Fantastic service, highly recommend.
I have been using CTS for many many years and the service and products never disappoint. 5 star ⭐️ would highly recommend ⭐️⭐️⭐️⭐️⭐️
Great service, all items delivered within 24 hours. Delivery driver was very polite and even gave me a couple of tips to help me. Thanks
Wonderful service. Highly recommended
Good prices, good products and excellent service.
Good competitive prices. and supplies. Easy to order over phone and internet. Prompt, friendly and speedy delivery . Cheerful and helpful service.
Ordered a bulk load of compost and top soil this week on line - easy process, very competitive prices and free delivery local to them in Pulham Market. Delivered promptly with a smile and carried into the garden. Couldn’t wish for better service, lucky to have them in our area. Will definitely order again.
Knowledgeable staff, always happy to give advice. A have a huge variety of stock to collect or delivered at a competitive price. What more could you ask for.
Great service , easy ordering on line and quick 'free' delivery.
I placed my order on Sunday afternoon and it was delivered Monday morning. That is what I call great service
very friendly staff and quick to help me. my daughter thought it was amazing as she got offered a chew sweet, which she promptly devoured.
great local service at very competitive prices
Great service, easy to deal with, fast delivery 👍👍👍
Great service. Great prices. Delivered next day even when I ordered in the evening online. Defo use again
we ordered some paving slabs and sacks of sand Saturday afternoon and they were delivered Monday morning. Driver put the goods exactly where we asked. Price was competitive and free delivery . Thanks very much
Ordered at 8am on Monday. Came home at 5pm to find the delivery on my drive. incredible service! Great local business!
Ordered at 5pm on Sunday delivered at 11 am Monday brilliant service thanks
Delivered some sand that we ordered at short notice, very helpful & great service thank you
lovely chap who delivered, had a nice chat, happy to drive to where it needed to go, someone got in contact via email and phone over the holidays to confirm when things would be delivered. i would say no room for improvement! thanks guys, will be back probably tomorrow, but only because i didn't order enough !
Wonderful building suppliers in the next village who's customer care is second to none. Friendly staff, great selection of goods and free delivery! I wouldn't use anyone else. 🙂
Excellent service and competitive prices
Quick delivery, reliable and good value
Delivery next day. Very easy to order on line. A great service! Thank you.
Great value for money, fast delivery and an extremely helpful delivery man who placed the dumpy bag of shingle exactly where I wanted it. Definitely recommend for service, quality and price. Will be using again for my next project
I've used CTS over the last few months for projects such as: Extending concrete pad, battening 6ft trellis onto large planters, constructing; roofing and caulking a new shed and building a raised bed. - EVERY TIME without fail, they have been knowledgeable, friendly and had everything I've wanted for a great price. Can't praise them enough. Thank you.
Recently purchased NHL lime and sharp sand for and old wall restoration project. Best prices I could find anywhere! Spoke to Laurie prior to ordering as we have an awkward tight driveway and was assured (free delivery! within 10 miles and over £20 I believe) would be fine using their smaller vehicle. Gareth turned up with a longer transit vehicle than I imagined but made short work of getting the vehicle, right up to my shed and even went further by insisting that we could put the delivery in the shed under cover. Top customer service, goods and delivery from a local company. To think that I used to jump in the car and drive to Norwich B+Q or Wickes is mad. I will now use CTS as my go to local building suppliers in future.
Friendly helpfully, what can you ask for.
Good delivery time the sand ballast was delivered next day was expecting it within 5 working days as stated would buy again from CTS worth a 5 star review!
CTS are a great business the staff are always helpful and friendly, they stock pretty much everything for building and DIY. It's such a great business to have on the doorstep and if your order bulky items they deliver them promptly
Great service very quick delivery happy to recommend
Fantastic service and excellent quality and range of products. Staff are friendly, knowledgeable and helpful. Highly recommend!
I have worked on many large DIY building projects over the years and CTS are outstanding in all aspects, very good on price, service, quality and delivery. Would definitely recommend this supplier.
We've lived in Harleston for more than three years and seen the CTS vehicles but never realised the extent of what they offer. Water softener tablets are what they say on the pack, but the price was good, with a healthy discount for buying five bags and delivery was free. They arrived the next day and the communication was excellent throughout. I'll be back for other types of supplies.
Very quick response and delivery of water softener tablets, also very good price. Will definitely use again.
As always excellent service, fast and efficient delivery
I ordered online and all the items arrived promptly. I have also been into the store and have always received first class service.
A great experience buying online my order was ready in a few minutes and always a friendly service.
Great company, very friendly and helpful with highly competitive prices.
Dear CTS Team, I writing to express my gratitude for the exceptional service I received from your company. The quality of your products, coupled with the great prices, has truly impressed me. Additionally, the free delivery service was a fantastic bonus and greatly appreciated. Your dedication to customer satisfaction is evident, and I look forward to doing more business with CTS in the future. Thank you for setting such a high standard. Best regards,
First time purchase from CTS but definitely not the last. Great price and great service, with swift free local delivery Thank you.
Excellent service. Ordered one day, arrived the next. Use CTS regularly. Highly professional & friendly company. No hesitation in recommending it to others.
Excellent service. Very easy to order online with a simple to navigate website. My order arrived very quickly too. The delivery driver was kind enough to put my 10 bags of compost into our cupboard and wouldn't take a tip for doing this. Very impressed all round
Unbelievable service order Nine o’clock one night items sitting in my garage 12 hours later , Delivery driver so polite and helpful to my wife as no way was she going to move bags of stones. Thanks excellent
We've used a CTS a number of times, and they are always fantastic: brilliant range, excellent prices, prompt delivery when required, and really friendly people. A1!
Very quick and efficient service from ordering to delivery will definitely use again
Very helpful and well priced products I drive 40 minutes there as always have what I need.
Delivered next day, A1 service
As a delivery driver this is one of the friendliest depots I've been to.
Really impressive service from CTS this week. Ordered on Sunday, put a note on the order asking for it to be left safe as I wouldn't be home during the week, and got home today to find them exactly where I'd asked, less than 48 hours after ordering them. They seem good quality and were the best price around by a mile, and I got free delivery! Top drawer stuff. My new go-to.
Excellent service, great product, and quick delivery. Many Thanks.
Really great service, delivered with care. Would recommend and use again
I have discovered a gem. Over the last year or so I have had the pleasure (and it has been a pleasure) of shopping at CTS for material for my home renovation project and I could not have been happier with the experience. Every member of the team demonstrates professionalism and more importantly a commitment to excellent customer service. They have a great selection of tools and materials available and when I ordered bulkier items for delivery, they always arrive on time and in great condition. Whether you are a seasoned contractor or DIY enthusiast I cannot recommend CTS DIY & Building Supplies highly enough. Excellent service.
First class service, from a first class company, excellent.
Lovely local family run firm with everything you need at good prices!
I cannot fault CTS. The website is easy to navigate, the prices good and delivery prompt. The driver carried all the compost into the garage and was incredibly friendly. Will use again.
Purchased 2 bulk bags of top soil from CTS. Delivery was prompt and quality of soil looks good. Hope to use again. Would recommend. Many thanks
Brilliant service and very friendly staff also quality products
Great service.... ordered 1 ton top soil on line Sunday, delivered Monday ... Great quality 👌 👏 👍- thanks 👍
Excellent service. Great to use local guys .good prices .quick service polite and helpful driver. Highly recommend cts. Thanks for a great service
We have used CTS for all our building supplies during a six month build and renovation of our bungalow. They have gone the extra mile on supplies and delivery, cannot fault them in any way. It is a pleasure to be served by their happy, cheerful staff. Would recommend them to anyone.
A brilliant service from ordering, excellent prices and fantastic delivery. I will be using this company again. Thanks
Great service
The whole team at CTS are friendly and helpful. Deliveries are prompt and drivers flexible. I have had large jumbo bags of quality product delivered on a hoist and taken advantage of their offers and free delivery on multi bags of water softener salt.
Great independent supplier, went the extra mile to deliver my order ahead of schedule, highly recommended.
Always helpful staff good stock choice and great prices
Now this is what I call customer service!!! Ordered materials on Sunday night via their website and they were delivered Monday afternoon, and free delivery! Thank you CTS amazing !!
Great Service. Placed my first order last night and it was delivered 10.00am the next morning. I even made an error when I placed the order and they picked it up straight away, corrected it and refunded me for the incorrect amount of the order. Will def be ordering again. Thanks Laurie and your team.....really excellent service.
Reasonable prices, friendly service and free local delivery the next day - excellent!
Simply the best! Always so welcoming
Great price and super fast delivery. And the logs are burning really good. Recommended
Great service, quick delivery and competitive price.
Fantastic local builders supplies, competitive prices and always a good service
Very friendly and extremely helpful! Why go travelling to the big, less friendly and possibly less helpful firms miles away when you have CTS locally??
Great products and service I recommend them.
Simple no fuss online ordering good quality product and quick free local delivery. Definitely recommend.
Excellent. Very helpful when I visit and delivery was next day. In fact I topped up my online order by phone and put on the lorry just as it was leaving. A welcome change to the usual anonymous response to online ordering nowadays.
Excellent. Very helpful when I visit and delivery was next day. In fact I topped up my online order by phone and put on the lorry just as it was leaving. A welcome change to the usual anonymous response to online ordering nowadays.
First time I've used CTS and very happy. Order came next day which was brilliant.
Excellent service both friendly & professional. Good price too ordered online Sunday with celotex on my drive Monday.
Lovely to use a family firm on the doorstep. They were quick to process the order and friendly and obliging delivery driver too. Thank you.
Prompt delivery very pleased.
Easy online ordering, local delivery, friendly and helpful service. Wouldn't shop anywhere else.
Good selection of materials and helpful staff what more can you want from a local merchants.
Superb service!, Excellent products.
Lovely local family run firm with everything you need at good prices!
Very good local shop with super friendly staff, they also do a free delivery 🚚 of bulky goods! …
Great company offering traditional customer values with a modern online business service.
CTS are such an awesome company, who have very helpful, polite and understanding staff/owner. They have great stock (products) for anyone who loves DIY, Building, Projects, Painting etc. I've been here loads during the last few years in which I haven't had 1 single bad experience. For me, entering a shop like CTS is a man's/women's dream as they have so much stuff to browse/purchase. I'll always have a lot of time for this company, they're Excellent 😎
Great place good prices well recommended.
First class service. Delivered kerbs on the day of purchase. Will be using you again. Thanks.
Two recent purchases from this local company. Advised me on what I needed and received next day delivery. Second order I mistakenly put for collection. Staff responded within hours to say they amended it for delivery and it was received within 48 hours. Exceptional service from the staff and top quality goods. Highly recommended.
Wow!! What a builders merchant this is, nothing is to much trouble for this family run business. If it’s a big order or small you will get a top quality service from all the staff , that no the products they sell inside out, please give these guys a call, you won’t be disappointed.
Supreme service, always use CTS
Got what I needed at a good price
I found the staff very helpful, its the go to place for building supplies, I now use them for all my diy projects. Brilliant!!
Excellent service at a very competitive price. Well done and many thanks.
Great local company. Always fast and friendly service and delivery. Highly recommended.
Very helpful team. Good product knowledge. Great advice.
Quick delivery, price was very competitive. Recommended local company.
I was out but the delivery guy phoned me and checked details. He left everything in such a neat and orderly way. Also in a space where it was not easily seen for security. First class job thanks. David
Quality goods and great service……
Good selection covering most needs, great service and competitive pricing makes this a one stop shopping experience. Delivery was prompt and the driver chearful and very helpful.
Very efficient and friendly service both online and in store. Good prices and excellent delivery.😀
Ordered early this morning. Quick and easy. Order was waiting when I arrived home from work. Great service!
Ordered some compost and tomato bags which were easy to order online and delivered free, arriving today. Would certainly recommend as have used CTS for a couple of years now since moving to Harleston.
Great prices, fast reliable service with free delivery, highly recommended.
From order to delivery excellent service
Great service and super fast free delivery (locally), highly recommended.
I have used this company 3 times, very good service and good delivery times, I will definitely keep using CTS
Placed my first online order on Saturday during Easter & the delivery arrived straight away after the bank holiday. A fantastic service from a local supplier. I can’t recommend CT highly enough.
Purchased to 2 water butts with diverters and stands on Tuesday morning. Both delivered Thursday morning. Perfect. Will use online purchase again.
Great service and range of products.
I've used CTS DIY & Building Supplies for many years. Most recently it was for bulk aggregate for a small project. Fast, free local delivery with fair pricing... and a driver who can place bulk bags with pin-point accuracy 😎 Thoroughly recommended 👍
Yesterday I ordered 2 bags of salt tablets having read good reviews of CTS. I was amazed to find them outside my garage the same day when I returned from shopping. Thank you for incredible customer service which I really appreciate. The home delivery is particularly welcome as I can't manage the heavy bags on my own.
I highly recommend CTS as a company who offer a great range of products and prompt delivery. I have used tnem several times this year for bulk products delivered to different addresses in the locality. Each time the goods have arrived promptly and staff both in the store and delivery drivers have been extremely helpful. Prices are competitive and it's good to support a great local company.
Have used CTS a few times previously but ordered by telephone. Always friendly and prompt service This week I used the website and it's very easy to find what you are looking for & as always a very efficient service. Delivery as expected & products left in exactly the right place. Thank you 😀 Would recommend them without any hesitation.
The guys at CTS are truly brilliant, there so helpful, I was in a muddle and needed some timber ASAP, within the hour It was delivered. Anything they don't have they will order in for you family ran business I would recommend to anyone.
Absolutely brilliant place ...awesome custom service ...100% recommended
Fantastic service. If item requested is not available they order it in and phone you when it has arrived. All the personnel there are extremely helpful and knowledgeable. Kind regards to Steve for latest delivery.
First time buyer from CTS and very happy with the product, price and excellent local delivery service. Will always look to use CTS first in the future. Highly recommended*****
Excellent service with free delivery. Highly recommended
Awesome service and super fast delivery.
Fantastic service & prompt delivery! Will definitely be returning when more supplies are needed.
I placed an order for Salt Blocks on the afternoon of Thursday 30 March - they were delivered to me early the following morning - exceptional service - it was the first time I had used the company - to say I was impressed by the whole experience would be something of an under-statement !
Cannot fault this company for customer service. Till receipt says payment made today at 12:01 and the delivery was on my driveway at 14:22. Amazing!!!
I ordered 3 bags of potting compost and 3 of top soil on Thursday and the order was delivered on Friday morning! Delivery was free because I spent just over £20, Haven't used the compost yet but top soil seems really good. The main thing for me though is I didn't have to lug heavy bags in and out of my car which is something I find increasingly difficult to do these days. Fantastic service, thank you CTS and hope to use you again soon.
Brilliant service from CTS, website is easy to use, prices are competitive and the delivery driver was extremely efficient and helpful. I would have no hesitation in recommending this company and I will certainly use them again.
Great price and product. They followed my delivery instructions as I was not at home that day. Just a fantastic service, thank you.
Staff happy to help.
Really friendly service, good prices and exceptional delivery. Thank you CTS.
I ordered online and it was delivered the next day. Really pleased. Good quality products and fair prices. We love this company!
I ordered a bulk bag of firewood mid morning and it arrived in the afternoon. Nice range of sizes of logs too. Fab thank you:)
We used CTS extensively during the original renovation of our home over 30 years ago so it's great to see them back in the game, and absolutely storming it! Quality products at very competitive prices, not to mention the swift and punctual local free delivery. Overall they provide a fantastic service, and will once again be my first choice for DIY and Building supplies.
Easy to purchase logs online and prompt free delivery within 3 days - great service ! Would highly recommend.
Outstanding service by a family run independent business. Excellent range of stock at reasonable prices plus free delivery on all orders over £20 within 10 miles of their base in Pulham! What's not to love?
Lovely bunch of people who are more than happy to help no matter the enquiry! Pricing and stock levels were also very good. Would recommend 100% of the time
Very happy with service, delivery and products.
Very reasonable prices and very prompt delivery ordered a gas heater and some garden supplies both orders fulfilled with excellent service. Thoroughly recommended.
😃Cannot rate CTS DIY & BUILDING SUPPLIES highly enough. Great local family business with brilliant values - they cannot do enough to help. So many excellent items available at really great prices. Let's all keep supporting local businesses.😃
Great Family run business, with great product knowledge, customer service and prices.
Excellent independent family run business, used it years ago before it turned to buildbase, good to see it back in the family, very friendly, nice tidy yard and Steve was very helpful, they have time to talk to you which is nice. Go take a look you'll be impressed 😉
Great service from a well stocked, local and independent building supplies firm. Deliveries are usually faster than from the big chains too.
What a brilliant local family run business. Cannot rate CTS DIY highly enough. Great range of products at really good prices. Staff cannot do enough to help. What a GEM of a place. Do go by and take a look, you're sure to find just what you are looking for 😁
Nothing is ever too much trouble for these guys and if you they don’t have it they can usually get it. Our go to place for home and business supplies
Good price for materials and although just outside their normal delivery area there was no quibble over delivery. Very good experience and will check out their website for future purchases.
The cleanest building merchants I have ever been to and the most helpful.
We ordered a wheelbarrow for a relative which was supplied and delivered in very quick time. They are extremely pleased with it and would recommend the wheelbarrow and rate the company highly.
Drove all the way from Cambridge to buy salt for our water softener as CTS prices are so good in comparison with local suppliers 3x the cost/bag! (Just over 100 mile round trip) Service was efficient and very helpful, I even squeezed in a couple of extra bags and was offered the cut price as a result! Will definitely return and recommend CTS to friends and family. Drive there and back was very pleasant too on a bright Spring day. Thank you for your service and honest prices - very refreshing.
Ordered 10 sacks of coal which were at a much lower price than anywhere else we could find. Ordered and paid for on line and delivered to our home for free the next working day. 100% recommended.
Excellent service.
Really great service, easy to order online and fast friendly and free delivery. Will definitely use CTS again.
Great price, excellent service & free delivery. No complaints here, will definitely use again 👍
1st Class service, placed order online for goods that were of good value for money, it was easy and quick. Free Delivery within 48hrs to the door. Highly Recommend this company to anyone.
Fantastic service. Used the free delivery option for the first time - it was so easy and quick.
always really friendly, helpful and local. I mainly order water softener tablets from them via there website, delivery has so far been really quick, usually only a couple of days. Can't fault them definitely give them a look if you haven't already.
What a wonderful find - ordered some fuel on Saturday delivered free on Tuesday - amazingly helpful driver -would definitely recommend thank you
Recently moved to the area and love this shop. Helpful staff, good value products, great delivery service, what more can you ask for?
We have had many deliveries from CTS and every single one has been perfect. Friendly advice always available in store. Superb delivery drivers who are always happy to help.
I can't recommend this CTS enough.. Great prices, knowledgeable and friendly staff who are always on hand to help.
These guys are the best! Great experience- they can’t help you enough!
Placed order online in the morning and delivered same day in the afternoon, great service and good price 👍
Always helpful, friendly and efficient. Great local service
I have used CTS several times this year for materials for a garden make-over. They are so helpful, have good stocks of a wide range of products and the delivery service is excellent - reliable and timely.
Excellent service from a small, intendant builders merchants. wanted some fibreboard concrete expansion jointing and a quick google search came up with CTS as stocking just what I needed, used the click and collect service which was excellent. Martin
Great service from a well run local family business. used click and collect items were ready promptly and ready behind the till for collection when I walked through the door. would definitely recommend to others, good quality and well priced with excellent friendly service.
Excellent company friendly family run business, willing to help and have a great stock of products ask about postmix and mortar along with other concrete products.
Excellent service. Delighted to recommend this business. Being local I have shopped both in store and had a large online delivery. Always friendly and helpful.
Excellent service at a great price. Order arrived within 2 days Highly recommend
Have ordered a few times and always been really pleased with the customer service. We have a wood store full of firewood again now! Cheers CTS! 👍🏼
Thank you very much CTS for delivering my bricks today and it was lovely driver who helped move my brakes into the back garden very much appreciated thank you very much.
Service with a Smile Placed my order for tablet salt late Thursday afternoon — delivered by a very cheerful driver mid-morning the next day. Excellent service with very competitive prices. Highly recommended family run business.
Best prices on water softener salt. Easy ordering and excellent customer service will definitely recommend and use again *****😁
Competitive pricing, helpful, delivery as specified thanks to driver
Great price, brilliant service. Placed order for bags of softener salt in the evening, received deliver just after dinner the following day. Delivery driver was friendly and helpful, what more can you ask for. Will definitely use CTS again.
Absolutely brilliant service from CTS. Ordered online which was very easy with there website. I qualified for free delivery and they where very quick with this too. I would totally recommend them 👌
Great service and competitive prices. We used online ordering which was super easy, unlike some! We will definitely be using CTS again
"Brilliant service, ordered am and it was here same day pm Happy delivery driver too."
Just had another delivery from CTS , ordered online and delivered , great product , great service. The only place I go for my Salt blocks.
Have been into CTS twice recently needing advice on a project before buying , friendly and helpful as always! Many thanks.
A fabulous, local, family run business that offers great service, is a rarity these days - how lucky are we to have one such business on our doorstep that offer free delivery within 10 miles and do those deliveries promptly (ours came next day) and with politeness and cheerful staff. Our new 'go to' and first stop now for anything DIY. Thank you!
Excellent service, prompt and fast delivery, local - so supporting local business and keeping everyone's carbon footprint down.
Brilliant service from CTS DIY - the fastest delivery I have ever seen!! Will definitely use again. 5 Star Service! Many thanks ⭐️⭐️⭐️⭐️⭐️
Really impressed ! First time I’ve ever used CTS but certainly not the last time. Didn’t spend a fortune (£20) but I feel I still got the same service if I’d spent £20000 ! Top bloke who looked after me ! The prices were the same as the big chains but the service was 101% better ! Shop local support local !
Really helpful staff....I phoned before placing my order as needed to know more details about the product. gentleman dealt with my query, I then ordered on-line...delivered a few days later would definitely use this company again.
Regularly use CTS, good place for building supplies & landscaping products. Staff always polite and helpful. Parking on right, just inside entrance. Recommended.
As always great service from Laurie and the team at CTS, can't recommend them enough, excellent ⭐️⭐️⭐️⭐️⭐️ service. Thanks.
I moved to Pulham St Mary in Jan 22 and have picked up many items from CTS to use in our house, for this particular order I registered with them online to have items delivered and was delighted to receive them the same day, the staff when i visit have always been so friendly and always help with loading my car, CTS in my mind offer excellent service at more than fair prices and fully deserve their strong customer base.
Highly recommend for good pricing, local delivery and good range of products. Very helpful friendly service. Thank you CTS!
Excellent family run establishment. Lots of expertise and good pricing.
Lovely friendly family run business. On my first visit, I was shown round the premises at my request to see what they stock. Ordered some bags of compost on Sunday afternoon on the website which duly arrived on Tuesday early. The kind gentleman agreed to take them to my allotment and we unloaded there, me one side of the fence and he the other. He then took me back home. That’s service!
Being new to the area and having a good deal to do to our new home we were delighted to find CTS on our doorstep. We have used the store and the website to make purchases and have found both to be very well presented and well stocked – both as to quantity and quality. We have found the website to be very straightforward and user friendly and the availability of a free delivery service within 10 miles, and on very reasonable terms, is just the cherry on the top. We would have no hesitation in recommending CTS to anyone.
Been using this place for the last 10 weeks as my bits and bobs local merchants during a loft conversion in the local area. They've had everything I've needed and been a pleasure to use. Will definitely use again. Thanks to Laurie, Donna and the team.
Faultless. Cheapest around, free local delivery, friendly, reliable.
Always had excellent service from CTS. A friendly and reliable supplier.
Brilliant service. ordered before 7.30 am online. Goods were delivered same day before lunch. Also been to store where goods were put into boot of my car. Very friendly and helpful.
Always deliver in good time. A friendly and reliable supplier.
Excellent service, ordered online and they managed to deliver the same day for free.
Absolutely wonderful service from this lovely friendly family firm. Website is easy to use and the delivery driver very helpful and courteous. Anything you need for your building and gardening projects, try CTS DIY first.
Excellent service
Only heard about CTS recently, but have used them twice. Both times I've received service above and beyond. Service as I remember it in the old days....Personable, efficient and flexible. If you haven't used them, give 'em go.
PS I'm not related or know the business personally. Just motivated to pen this review as it's sadly so unusual to come across such service, that I feel it should be acknowledged.
Used their easy to navigate website to order water softener tablets, bark and compost etc. Placed order on the Wednesday and goods were delivered by the end of the week, driver even put the salt in our garage for us. Excellent service and great prices, would highly recommend.
Use these guys for water softener salt. Good price, free delivery, great communication and excellent service.
Best price for salt tablets around, prompt website and free delivery, excellent. Never used before but will do so going forward
We've been using CTS for a long time but only recently discovered they offered free delivery to our area, what a bonus! Saves me getting my car boot mucky! I ordered online on Sunday evening and my water softner salt and peat free compost arrived on the Tuesday. Very friendly driver, easy to use website and good prices. Great local company.
Very reasonable price, always helpful. I wouldn't go anywhere else for my DIY, thank you for being there for the south Norfolk community.
Excellent service, ordered goods via their website and it had been delivered the next day….hassle free
Ordered some Braziers and salt tablets, arrive within a day or so, the delivery guy delivered them to my garage at the end of my drive without hesitation, quick, easy, order and delivery, thank you.
Would highly recommend CTS DIY I received an extremely good service and a very helpful attitude I wouldn’t hesitate to use them again.
Always great 👍 excellent friendly staff willing to help and offer advice
Excellent service, good prices and free delivery in my area over £20 orders. Will use them again.
Thanks for super-efficient delivery. Came even sooner than I was expecting: perfect!
Ordered online Friday using the easy to navigate website and my items were delivered Tuesday. Great service, reasonable prices and brilliant choice. Highly recommend
I use cts for all my diy needs and they always have everything I need, free local delivery is an added bonus as well when you can’t fit 5 metre timber in your car. Keep up the good work guys.
I ordered some water softener salt late on Friday and it was delivered this morning, Tuesday.
Very efficient, price competitive and the delivery driver was extremely cheery and helpful.
Highly recommended company.
Great amount of stock and lovely to have local too. Always friendly and helpful. Quick delivery too
Good amount of good stuff in stock we are lucky to have such a place in our village and very helpful. Will use more as they have everything!
Great service and staff
Excellent service and fast delivery.
Great service, good prices.
Always good service and value from Laurie and the team!
Faultless, friendly and financially affordable. We ordered water softner salt, which was much cheaper than anywhere else locally. The service from start to finish was easy, helpful and delivered with a smile. I can't recommend the business enough. Thank you
Great to have a local small family-run business nearby which provides great service - nothing too much trouble. We like to support local businesses such as this whenever possible.
Outstanding service from this company, from the order to the delivery, faultless!! Highly recommended!! And they're extending their range of products, great news!!
Excellent service, which included delivery which was most unexpected - as I was quite prepared to collect. Website straight forward and easy to use. The salt tablets are competitively priced, so a good deal all round. The delivery man was very friendly and helpful. Would use CTS again.
very simple to Order. Delivered within 48 hours and the delivery driver could really not have been more herlpful. This is the CTS of old and were a joy to deal with. Thnkyou.
I cannot rate this company highly enough,they always go out of their way for their customers and always got friendly advice should you need it! We have used them a lot in the last year and would not go anywhere else now!!
Great service, online order of large sack of shingle and bags of compost delivered same day.
Very easy to order on line. Really friendly and efficient service.Their water softener salt is very competitively priced. The site is easy to find thanks to the very helpful signs from the main road
Fantastic local business. Very good levels of stock and really good prices. So easy to order on the website and pick up, or they deliver free within 10 miles for orders over £20. Perfect!
Bought some water softener salt; not only was it at least £1 per bag cheaper than anyone else but they delivered it the next day - very impressive
I ordered salt bags online last night and they have been delivered before 10 a.m. this morning excellent service and excellent price 👍
Always great service and very helpful. Easy to order on website and delivery quick and easy. Could not recommend these highly enough.
Frendly
Great service
great range
great prices
Friendly helpful staff value for money highly recommend
I look forward to the expansion of CTS DIY and building supplies website to include everything that they carry. It is a fantastic and easy way for us local folk to support our local traders. I have used them and their website yet again today to order a couple of £100 of their core lines, and with their free delivery to local customers it is simplicity in its own right, to be able to add a selection of smaller items on the lorry would be the icing on the cake. May I also thank the delivery drivers they are complete gentlemen always prepared to go that extra mile to help out. I highly recommend this local company, and as it is so true, especially today the saying "Use them or lose them" so please support them and put your business their way!
Very helpful and polite
A really friendly well-organised local company. I ordered a trellis online and collected a couple of days later. It was well-made and sturdy and is doing sterling work supporting a wisteria in my front garden! They supply a wide range of goods, not least good quality compost at reasonable prices.
Great local supplier. Good pricing and excellent service including local delivery. Happy to use again.
Ive used CTS for all manor of things since their reopening, some ordered online some collected from the shop. Every time getting a first class service and products. I hope these guys go from strength to strength, they thoroughly deserve it.
Very fast and efficient delivery. Would use again.
Excellent service, bought 10 bags of compost, delivered quickly, communication excellent - highly recommended company to deal with - will certainly use them again, prices very good!!!!
This is a great local company.I ordered pebbles for a landscaping job and they were delivered promptly,in fact faster than the estimated time.Subsequently I need some more bags,I ordered them on a Sunday lunchtime and couldn't believe it when they turned up at 9am on Monday morning,fantastic.
Very happy to recommend the new CTS after experiencing their extremely prompt service and at a competitive price
Very friendly family run business. Everything you need they have. Totally recommend CTS DIY.
Great service! Order came really quickly thank you!
I have now dealt with CTS DIY & Building Supplies several times recently and always found the service very good and delivery times prompt. I will certainly be using them again and am grateful they are local!
Great friendly service always! Local delivery fast. Going to the shop you are always greeted by knowledgeable, kind staff who are able to assist with what you require. Thank you!
competitive prices, good quality products and outstanding service. My first call now for garden, diy and building materials. Much, much better than the big chains. And they deliver too.
Laurie and the team, offer a 1st class customer service. They are always friendly and very helpful. I've used the on many occasions and never had any issues. Local, convenient and well stocked. What more can you ask for.
Can't recommend this company more. Fantastic customer service and such a lovely, happy atmosphere! They went above and beyond to help me with my order, every member of staff I spoke to over the phone and in person was really friendly & helpful, they clearly know their products and the prices are really competitive too.
Excellent service and choice always go the extra mile to help 👍
Brilliant. Lovely people great prices
What fabulous service, ordered Sunday evening, delivered by 9am Monday morning! Thank you
Very helpful staff
Placed our order this morning at 11am and it was delivered by 1pm.
Great customer service from a local business. Look forward to using you again soon.
Was on the hunt for some old pallets, contacted CTS, our local building supplier in Pulham Market who let me have some... Gav kindly dropped them off for me, thank you CTS 🤗
#gardening #aggregates #timber #buildersmerchants
bought some fencing at a good price and was delivered for free to my house. nice to have a well stocked merchants locally.will definitely be using again.
great local business glad there back Trevor and lorry always great prices and range of stock five star
Great service, friendly staff.
I recently placed an order online for some fence posts, timber and other bits for the garden which all arrived within two days! Free delivery as well which was great. Really happy with the quality of products too. Brilliant service and great to see CTS back in Pulham. Highly recommend them.
Great company and very competitive with prices, staff are excellent very helpful friendly and efficient well worth a trip over to Pulham
They carry a great stock of all matireals for the projects I have carried out with friendly and helpful staff
Great builders merchants friendly helpful staff
Friends and helpful staff. They had everything I needed at a reasonable price.
Great place and they stock everything you need.
It's great to have CTS back! I've received friendly and helpful service and purchased products which were at a competitive price. It made nice change to go to a DIY centre where nothing was to much trouble. Keep up the good work! :-)
Its great to have a DIY/Building service that embraces great customer service, puts the customer first, but they embrace modern life. So good to have you back CTS! Totally recommend these guys
So pleased that I could place my order over the phone and speak to a real person, who turned out to be very helpful and friendly. What a joy after all this " shopping online". I could have ordered on line but so nice after all this on line shopping to speak to someone.
My order was placed and delivery would be in two days but actually arrived the next day. Brilliant service.
Excellent service - fast, efficient and friendly. I'll certainly be a returning customer.
Such a great and friendly service, I’m a local builder that is loving having a local merchant back. Convenient and well priced.
Many Thanks for all your help from GDH Builders
lovely staff! helped carry the logs to my car for me. brilliant customer service. 👏
5⭐⭐⭐⭐⭐ service,good range of materials at reasonable prices.
Excellent service, couldn't be more helpful, thank you
a great help when I needed pair of tressels. messaged them and they were in stock next working day. a 5 star service from a local company. good price aswell.
thankyou CTS.
Excellent service again from CTS Building Supplies for not only delivering our order but for being so kind to place the item in the garage.
If you need anything DIY related I’d definitely recommend these people.
Thanks again and will be ordering again soon.
Fantastic service from Laurie and the gang! They sell GREAT QUALITY products (like Dulux) at a reasonable price. I would absabloominglutely recommend this company to anyone who was doing any work in their own home as well as for customers. Would give 10/5, but Facebook won’t allow me more than 5/5.
Great to see a Company that looks after the little companies always go the extra mile so glad to see Laurie Trevor and Donna back at Mill Lane so support your local Building suppliers who are always there with their knowledge of the Trade 5 STAR service 👌
Asked for a really small order of paint and it was no trouble for CTS to order. Arrived the next day and I got a message to say it was there!
Great service thank you
Excellent store plenty of choice and good prices, very knowledgeable and helpful staff. Highly recommended!
Great friendly local building supplies. Got in what I wanted and delivered locally.
Excellent friendly service, whatever you need small or large always there to help, A* highly recommended.
Had what I needed, CTS IS BACK.
So good to see You open again. Great service and the stock is building up again very quickly. The team are happy to assist and check availability and delivery dates. We are so lucky to have the store in the village. It was my Dad’s second home when he retired.
We will keep up the tradition.
Great to have the family run CTS back, popped in today for a few bits very friendly and welcoming, staff eager to help.
The wood I got today is very good and good value will be going back to see what else they have